Shipping Policy
Shipping
----
Shipping policy
All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer $10 flat rate shipping to Australia. This can take up to 10 business days to be received to be received via Australia Post.
International Shipping
We don’t offer international shipping at the moment.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info.rightwaygolf@gmail.com with your name and order number, and we will look into it for you.
You can also track your item at: https://auspost.com.au/mypost/track/#/search
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info.rightwaygolf@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info.rightwaygolf@gmail.com